Dinosaur Land/Vernal KOA  

Workamp Information

Organization Type:Public
Org./Park Name:Dinosaur Land/Vernal KOA
Avarage Ratings:

Latest Reviews

  • 5.0Review Rating

    Date of Review: 02-07-2020

    Hours worked per week/person: 20 to 30 hours

    Organization Type: Private

    Job Title: Workcampers

    Did you receive Wages or Stipend ?: No

    Please share your comments about your experience : We came to the Dinosaur Land/Vernal KOA in mid-June about half-way through their season. We were recruited to fill in for a team that left due to unexpected illness. We were joining to work office-store-customer relations and maintenance/outdoor tasks and were to be fill ins as needed. We like flexibility in schedules and the learning of new tasks, services and customer interactions. We received training on basic procedures from the owners and the in-place staff. We had recent experience on the older KOA Kampsite 1 system and were pleased to learn the new K-2 system used by Vernal. We settled into operating much of the time as a team working in the store and customer servicing or being escorts to the customer sites. The management was strict with high expectations which showed off in very high ratings from the customers on the cleanliness, orderliness and usability of the facilities and the friendliness of the staff. We were always busy on each shift with regular tasks (written procedures) and special tasks of the day to attend to special situations and variable guest types and levels. We were impressed with the layout of the campground, the separation of the areas from tenting to a mobile home long-stay park and the fencing, shrubs, flowers and trees used to separate the sites. The guests readily agreed with this impression giving extremely high ratings to the campground. Written review comments are in the top 10% of KOA’s and in conversations, the guests would check out or come into the office/store to say their goodbyes and say “this was the BEST KOA”, super clean bathrooms, great range of amenities, beautiful site separations and layout, friendly staff and many other comments. In most of our workamping jobs we have encountered many frustrated or disgruntled guests. In Vernal Dinoland KOA the comments were overwhelmingly positive and the suggestions for improvements usually small items that were duly noted for management attention and consideration. These VERY HAPPY KAMPERS made us smile and take pride in the facility and our small contributions. All of the issues of organizational adjustability and business focus were forgiven as they were almost always done to assure customers were satisfied and likely to tell friends and plan a return visit when practical. This made us proud to be part of the campground’s success. Late in the season Ray developed some medical issues which required several trips from Vernal to Salt Lake City for diagnosis and treatment adding disruptions to scheduling. The management was most considerate and understanding allowing us to adapt to recovery conditions, adjust schedules to fit medical needs and to continue to the end of their season and a bit beyond for our medical purposes. The new owners completed their first full season of operation and management and have an ambitious program of change scheduled for their next season. Several sites are being combined to better fit the larger rigs of the road, bathrooms are being upgraded, experienced operations managers hired and more events and activities programmed. We would be happy to work for this KOA and its new team in the future when it fits again into our overall travel and summer work plans. Ray and Sandy

    Did you receive any special benefits or perks while workamping? : Special celebrations for group accomplishments, pizza nites, end of season bonus

    Amenities

    FHU
    Laundry
    Cable
    Wi-Fi
    TV Antenna Reception
    Satellite TV Reception

    -- Raymond W

  • 1.0Review Rating

    Date of Review: 09-14-2019

    Hours worked per week/person: 30 to 40 hours

    Organization Type: Private

    Job Title: Workamper

    Did you receive Wages or Stipend ?: Yes

    Please share your comments about your experience : Let me start by sharing that this was our second season at the Vernal Dinosaurland KOA in Vernal Utah. It was our first season with the new owners. I just want to share our experience. First of all, if you like to have your work scheduled changed several times a week (sometimes 3 times in one day), no consecutive days off, be belittled or yelled at by the owner in front of other workers and campers, be micromanaged, listen to the sound of slamming doors and no team building - then this place is for you. Before we started the season, the owner sent us an agreement stating three things - the number of hours we would be working each week, that my husband and I would have two consecutive days off together each week and as much as possible we would work the same shift. Only one of the agreement items was met - the number of hours. About half way through this season I asked that he honor the two consecutive days off. Up to this point my husband only had one day off a week and never on the same days as my days off. After being dressed down for asking for this, he then proceeded to tell everyone that their schedules were going to change so he could accommodate us. We hardly ever worked the same shift the whole season. Usually my husband worked days and I worked the evening shift. I absolutely love the area and the campers. That is the only reason we have lasted as long as we did. Another example of how we were treated was the overnight manager phone. Half way through the season, each workamper was scheduled to be the overnight manager without any discussion or agreement to take this on. We all did it as scheduled for no pay. After a couple of weeks, I decided to see what Utah law was in regards to the situation. Per Utah law, we were to be paid. When I shared this with the owner, he said he knew the law. I guess he thought he could get a way with breaking the law. After throwing a fit and slamming doors, he then paid everyone for what they had worked as overnight manager. This year we started the season with three workampers for the office who all wanted full time and myself (prefer part time). Mid way through the season another full time employee was hired along with another couple who wanted part time. By the end, only one of the three workampers were working along myself. Everyone else had quit or was fired.

    Amenities

    FHU
    Laundry
    Cable
    Wi-Fi
    TV Antenna Reception
    Satellite TV Reception

    -- Caroline and Mike

  • 5.0Review Rating

    Date of Review: 09-13-2019

    Hours worked per week/person: 30 to 40 hours

    Organization Type: Public

    Job Title: Work Camper

    Did you receive Wages or Stipend ?: Yes

    Please share your comments about your experience : This was a good place to work with new owners who were willing to listen to suggestions and ideas. I was treated well and respected. Although I had to leave early for health issues, I would highly recommend this as a fine place to work camp for a season. Markus was good to work for and always straight with me.

    Did you receive any special benefits or perks while workamping? : No

    Amenities

    FHU
    Laundry
    Cable
    Wi-Fi
    TV Antenna Reception
    Satellite TV Reception

    -- Paul